Case Studies
Discover real-world examples of Knowledge Twin in use by utility teams worldwide
"The automation of the grading permit management system and access to historical permit data will enhance efficiency, streamline manual work, and provide greater visibility across the permit lifecycle."
Silver Chai
Chief - Construction Inspection Division (CID)
Utility
Howard County Bureau of Engineering
IMPACT
- Digital Workflows:Permits digitized end-to-end.
- Automated Reporting:Permit reports and statistics generated instantly.
- AI Knowledge Assistant:Access permit data in seconds.
- Unified Data:Historical records and permit data in one system.
- Operational Visibility:Visibility into permit status, durations, and workload.
"The expected automation and removal of manual processes can save operators 2–3 days each month."
Douglas Arndt
Superintendent, Southington Water Department
Utility
Southington Water Department
IMPACT
- Digital Workflows:Daily inspections & sampling moved from paper to mobile.
- Automated Reporting:Compliance reports generated instantly from field entries.
- AI Knowledge Assistant:Instant access to SOPs, regulations, and work history in the field.
- Unified Data:CMMS, GIS, SCADA, alarms, and SCADA readings consolidated in one place.
- Compliance Visibility:Real-time insight into issues and trends for faster decisions.
"TeamSolve gives our field teams real-time insights, clear procedures, and hands-on guidance—helping them make better decisions and work with greater confidence and efficiency."
Chris Evans
Chief Executive Officer, Detection Services
Utility
Detection Services Pipeline Inspection & Analysis (Australia & New Zealand)
IMPACT
- Real-Time Field Insights:Up-to-date device, site, and job information delivered directly to field teams in real-time.
- Standardized Procedures:Onboard installation, maintenance, and troubleshooting workflows across all crews.
- Hands-On AI Guidance:Instant access to manuals, steps, and procedures at every touchpoint.
- Better Operational Decisions:Improved visibility enables smarter choices in pricing, product selection, and deployment.
- Higher Team Confidence & Efficiency:Field staff approach tasks directly, reducing errors and improving productivity.
"TeamSolve's AI platform enhances our workforce capabilities with more proactive, consistent, and visible workflows -supporting BWSI's continued growth."
Ms. Cristina P. Alejandtrino
BWSI President
Utility
Balibago Waterworks Systems, Inc. (BWSI)
IMPACT
- Workforce Empowerment:AI guidance and standardized workflows support more confident and efficient operations.
- Operational Consistency:Uniform processes and real-time traceability across multiple franchises and teams.
- Real-Time Insights:Better visibility into asset attributes, device history, and task-level compliance data.
- Improved Proactiveness:Teams identify and address issues earlier with AI-enabled guidance.
- Scalable Foundation:A modern digital platform that adapts as BWSI continues to grow.
Partnering with Utility Teams Globally
Southington Sewer Department
Use Case: Workflow Automation, Compliance
Southington Water Department (SWD)
Use Case: Operational Insights; Workflow Automation, Compliance
Howard County, Maryland
Use Case: Operational Insights; Workflow Automation
South Fort Collins Sanitation Dist (SFCSD)
Use Case: Operational Insights
Midland (Ontario)
Use Case: Operational Insights
Balibago Waterworks
Use Case: Operational Insights; Workflow Automation
Water Authority of Fiji
Use Case: Operational Insights; Workflow Automation
Rand Water
Use Case: Operational Insights
Pipeline Inspection
Use Case: Operational Insights; Workflow Automation
Wannon Water
Use Case: Operational Insights; Workflow Automation
Urban Utilities
Use Case: Operational Insights; Workflow Automation
Earth Lab
Use Case: Operational Insights; Workflow Automation
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